NRSWA Streetworks Planner

Job Purpose

• To plan and coordinate the work allocation of gangs etc.
• To ensure all works are delivered to the required contract's programme, achieving contractual SLA's, ensure efficient planning, utilising full workforce.
• Ensuring that the clients/customers' expectations are met by delivering a first-class service.

Job Responsibilities

• Liaise with teams, supervisors and Operatives providing accurate information, job details to enable works to be carried out.
• Monitor backlogs AA/IP to ensure contractual priorities are met.
• Ensure all jobs are planned and coordinated so they run as efficiently as possible.
• Create NRSWA permits to Local Authorities and ensure that the notices meet legislative requirements.
• Monitor and respond to permit updates (PMR's/S74's/AIV’s/Inspection).
• Deal with all requests from the client promptly, efficiently and courteously and keep the Client's and Customers updated with progress prior to and throughout and after the works.
• Monitor the progress of all gangs working on the designated contract and update the related company and Client systems.
• Resolving any planning queries or issues.
• Holiday or additional cover for Planning colleagues when necessary.
• Carry out any other duties appropriate for the role.

Experience Required

• Streetmanger system experience
• Previous planning experience
• Previous utilities experience desirable
• Good verbal and written communication skills
• Good time management skills and able to work to deadlines
• Proficient in the use of all Microsoft Office (Word, Excel and Outlook)
• Environmental Awareness
• Customer Service Awareness
• Understanding on obtaining Gas/Electric/Line Search/BT Drawings
• Understanding of streetworks and traffic management requirements