Contract Manager

Reporting to: Head of Operations

Hours of work: 45 hours per week

Direct Reports: Yes

Department: Operations - Delivery Partner Programme SWS

Location: Falmer

Key Competencies

Personal Attributes

  • Strong leadership skills with the ability to inspire and motivate project teams.

  • Excellent verbal and written communication skills.

  • Effective strategic thinking, problem-solving and decision-making skills.

  • High level of accuracy and attention to detail.

  • Very strong organisational and time management skills to handle multiple programmes simultaneously.

  • Commitment to delivering exceptional client service and satisfaction.

Technical Specification

Experience Required:

  • Proven experience managing construction/utilities projects from start to finish, including budgeting, scheduling, and resource allocation.

  • Experience in managing client relationships and expectations.

  • Extensive experience in specification, delivery and management of sewer sealing programmes including survey.

  • Strong commercial acumen

Essential Qualifications

  • NVQ Level 4 or above

  • IOSH Managing Safely/CITB Site Manager Safety Scheme; and/or CSCS Black card; and/or SMSTS

  • Competent in MS Office suite including teams, one drive, project

Desirable Qualifications

  • NRSWA Supervisor

  • Good knowledge of Microsoft Word/ Excel and Project

  • Project Management Professional (PMP) or equivalent certification

Role Purpose

To plan, manage and deliver sewer sealing and lining work in the Southeast and London areas.

The Contracts Manager is responsible for planning, coordinating, and overseeing sewer sealing programmes and projects in Southeast and London areas. This role ensures projects are delivered on time, within budget, and to the required quality standards. The Contracts Manager liaises with clients, stakeholders, engineers, and subcontractors to manage all aspects of the project lifecycle, ensuring successful project execution and client satisfaction. The contacts manager ensures robust specification of deliverables including outputs and timelines. The contracts manager will bring expertise in the area of sewer sealing technologies and apply it to deliver best solutions for safe and efficient programmes.

Role Summary

  • Develop detailed project plans, including scope, schedule, and budget, and ensure alignment with client objectives.

  • Identify and assign resources, including labour, (direct and contractor), materials, and equipment, to meet programme and project requirements and optimise efficiency.

  • Monitor control and report project costs, ensuring projects are completed within budget and financial targets are met.

  • Develop and manage project schedules, ensuring timely completion of project milestones and deliverables.

  • Identify potential risks and develop mitigation strategies to minimise impact on project timelines and costs.

  • Maintain effective communication with clients, providing regular updates on project progress and addressing any concerns or issues.

  • Lead and coordinate the project team, including subcontractors and site supervisors, to ensure seamless project execution.

  • Ensure all activities comply with quality standards, building codes, and project specifications.

  • Enforce safety procedures to maintain a safe working environment and ensure compliance with safety regulations.

  • Maintain accurate project documentation, including contracts, change orders, and progress reports, and provide regular updates to senior management.

  • Identify opportunities for process improvements and implement best practices to enhance project delivery.

  • Carry out any other duties appropriate to this post

Benefits

  • Competitive Salary

  • 25 days annual leave

  • Long Service Scheme

  • Car allowance (if deemed business user)

  • Access to Group Pension Scheme after completion of probation

  • Life Assurance and Critical Illness cover if joining pension scheme

  • Healthcare cover for employee and family

  • Access to Employee Assistance Programme & Medicash after successful completion of probation

  • CSR Programme (3 days supported per annum)

  • Continuous Development Opportunities