innovation

Browne is constantly looking for ways to improve the way we deliver our services. Our business is focussed on ensuring that we are delivering for our clients and delivering excellent customer service. This means that we must understand how technology and innovation might improve our performance.

Some of the principles we adopt in innovation:

We invest heavily in the development of our people, process and technology. We are on the leading edge on innovations which improve our business and are fast adopters when a new concept has been proven. As a privately owned business we can move quickly to invest.

We attend national and international trade events to understand the latest trends and innovations. IFAT attendance.

We look beyond our sector to manufacturing and beyond to understand how technology and productivity improvements can be made. 

Example of Collaborative learning

Finding smarter ways of working is a key part of improving how we work and delivering more efficiently. An important aspect of this is learning from others and we have worked with several our clients in the South East of England to share knowledge in reservoir maintenance. 

In 2019 we organised the inaugural reservoir forum with representatives from reservoir teams in Thames Water, Southern Water, South East Water, Affinity Water, Portsmouth Water and Sutton and East Surrey Water to exchange knowledge and learning across the industry. Areas we have benefited include the adoption of Laser scanning for mapping reservoir assets and adoption of BIM. 

This has led to less excavation and better customer outcomes on a number of our contracts.